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Information | BackcountryGear.com
Please note, major shipping carriers are experiencing delays nationwide. We recommend placing your order as soon as possible to allow for extended shipping times.
If you haven’t received an order confirmation or tracking email, please check your spam or junk folder. Thank you!
If you have a question on shipping costs or delivery times or to order by phone, call 1-800-953-5499 Monday through Friday, 7am-5pm Pacific Time.
Tracking numbers are typically sent out between 5pm and 6pm Pacific Time.
All Shipping is based on Business Days
Business Days are Monday – Friday, excluding any official UPS or USPS holidays.
Orders placed Friday afternoon after 2:00pm Pacific Time and over the weekend will ship Monday at the earliest, assuming no UPS or Postal Service holidays.
Shipping cost is based on size, weight and the dollar total of your order. Select the shipping method that best fits your budget and the day you need your items. All overnight orders must be received by 12:00pm Pacific Time for the order to be shipped that day.
If your order is over $300, you may be required to sign for it.
Free Economy Shipping applies to eligible orders over $75*.
Free Economy Shipping is only available within the contiguous United States.
*Oversized items or exceptionally heavy items may not qualify for free shipping or may require an additional shipping charge for air or priority shipments. Orders containing hazardous materials (e.g. bear repellent spray, lithium batteries, or fuel) also do not qualify for free shipping. You will be contacted prior to shipping these items and will never incur an additional charge without your approval.
Free Economy Shipping may ship using any of the following methods: UPS Ground, UPS SurePost**, USPS Priority Mail or USPS First Class Mail. Backcountry Gear will choose the service based on order value, weight and package size. If any of these services are not acceptable for your delivery please select another shipping method. Please note that shipping times provided are estimates only and ground shipments may be delayed due to inclement weather or large shipping volumes at carrier hubs.
If some of the items on your order are in stock and others are backordered, we will ship the in-stock items right away with Free Economy Shipping if your order total is over $120. The backordered items will then be shipped separately when they arrive at our warehouse.
US Postal Service Shipping
When you choose the “US Postal Service” shipping option, your order will be sent out with either USPS Priority Mail or USPS First Class shipping, based on the size, weight, and dollar value of your order.
UPS Ground is only available within the contiguous United States. UPS Ground delivery dates are estimates only and are not guaranteed. Please note that UPS Ground does not deliver to P.O. boxes. We generally ship packages without signature required unless expressly requested by the customer. If you wish to require a signature, please leave a note in the comments section when ordering.
The number of days listed for delivery is based on UPS business days. UPS does NOT consider Saturday, Sunday or official UPS holidays as a business day. i.e. If you place an order on Thursday and select Ground shipping with an estimated 4 day delivery, that package is estimated to arrive on the following Wednesday (Assuming no UPS holidays). Please note that shipping times provided are estimates only and ground shipments may be delayed due to inclement weather or large shipping volumes at UPS hubs.
UPS Next Day Air service is not available in all areas. UPS Next Day Air orders shipping Friday will typically arrive Monday. UPS Next Day Air shipments leaving Monday will arrive on Tuesday, UPS 2nd Day on Wednesday, and UPS 3 Day Select on Thursday, assuming no UPS holidays or delays due to inclement weather.
UPS Next Day Air deliveries are sent via UPS Next Day Air Saver service. Delivery is made by the end of day, there is no guaranteed time of day for the delivery.
UPS does NOT consider the shipping day as day one of time in transit. UPS does not deliver shipments on Saturday and Sunday. UPS 3 Day Select is not considered an Air Shipment.
*Alaska & Hawaii Customers: Free Economy Shipping shipping rates do NOT apply to customers in Alaska or Hawaii. We recommend using the US Postal Service option for shipping to Alaska and Hawaii.
**UPS SurePost utilizes the U.S. Postal Service for final delivery for residential customers. UPS SurePost reaches every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations.
International shipping rates vary significantly based on weight and destination.
We ship all international packages through The United States Postal Service (USPS) Express Mail International. We can only ship to the physical address of a home or business. We can NOT ship to Post Office boxes (P.O. Box). We have found USPS to be quick, secure and cost effective. The US Postal Service generally approximates between 5 and 10 business days shipping time.
All international orders are subject to applicable customs duties and associated assessments and fees. These fees may include Import Duties, Value Added Taxes (VAT) and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. The shipping charge by backcountrygear.com does NOT include any of these fees. You will normally be charged the Customs fees by the company that delivers the package at the time of delivery.
Click here for comprehensive information about our international shipping
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Frequently Asked Questions About where does backcountry ship from
If you have questions that need to be answered about the topic where does backcountry ship from, then this section may help you solve it.
Shipping Policy | Backcountry.com. Orders placed…
Shipping Policy | Backcountry.com. Orders placed before 3pm MST will generally ship the same day. Orders placed over the weekend or on recognized holidays will generally ship the next business day. For standard shipping, orders will typically arrive 4-6 business days from the date of shipment.
Standard processing time once an order…
Standard processing time once an order is placed is 2-3 business days. Unless specified otherwise, all orders are shipped using FedEx ground service and typically takes 3-7 business days.
Overview. Backcountry has a consumer rating…
Overview. Backcountry has a consumer rating of 2.15 stars from 263 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Backcountry most frequently mention customer service, credit card and return policy problems. Backcountry ranks 44th among Camping sites.
Backcountry is a 2014 Canadian nature–survival…
Backcountry is a 2014 Canadian nature?survival horror film, written and directed by Adam MacDonald, marking his feature film directorial debut.
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